● Ongoing Support

Fractional AI Reliability Partner.

Ongoing engineering support for teams that need a steady hand in production.

Talk About Ongoing Support → Take the Scorecard

§01

When the system is live.

Once the system is live, the work changes. You need regular review of incidents, traces, regressions, model changes, and release decisions. This service gives you ongoing technical oversight without hiring a full AI reliability function immediately.

§02

What we do each month

01 Review production traces and incident patterns
02 Tune evals and expand regression coverage
03 Replay traces against new models or prompt versions
04 Review tool changes, permission drift, and cost anomalies
05 Advise on releases, rollouts, and rollback criteria
06 Track score movement across the seven layers

§03

What you get

01 Monthly system health summary
02 Updated score trend by layer
03 Incident and regression review
04 Prioritized recommendations
05 Support on major model or tool changes

§04

Best for

01 Teams shipping AI features continuously
02 Products with growing traffic or tenant complexity
03 Teams without a dedicated AI reliability lead
04 Founders or product leaders who want technical oversight without a full-time hire

Keep the system stable as it changes.

Production AI drifts over time. This service helps you catch the drift before it hits users.

Talk About Ongoing Support →